Costs and the Pensions Ombudsman


The Pensions Ombudsman has recently taken a significant step into what has been for him relatively uncharted territory – that is, awarding a complainant their legal costs. On at least two occasions within the last few months, he has ordered the respondent (usually the scheme trustees or the employer) to pay either the whole, or part, of these costs. Here we consider two recent determinations and their potential ramifications.

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